EATDUSTDATA.com FAQ

HOW IT WORKS

One transfer, start to finish

01

Stage the file

Drop it into the app. It reads the real size and shows you the exact cost before anything sends. No estimates, no surprise line items.

02

Point it at the recipient

You send to a person's ID. The app routes that file to them and no one else. The other side has to be running the app and be online to catch it.

03

It goes straight across

Your file goes from your machine to the recipient's, encrypted end to end. It isn't parked in a cloud, and it never passes through our account servers.

Encrypted end to end · every byte checked intact on arrival.

04

The other side confirms it

The receiving app checks the file byte-for-byte, and when it's whole and correct it sends back a signed delivery receipt. That receipt is the proof it landed.

05

Now — and only now — you pay

The receipt is the only thing that charges you. A confirmed delivery draws the cost from your balance. A transfer that fails sends no receipt and costs you nothing.

No per-attempt fees. You pay for files that arrive — nothing else.

PRICING

Two prices, no surprises.

UNDER 1 GB
10¢
flat, per transfer
1 GB AND UP
20¢ / GB
to the byte — a 4 GB file is 80¢

You load credit up front and spend it down as you send. No add-ons, no per-attempt charges — you pay for files that arrive.

Does my file go through your servers?

No. Your file goes straight to the person you send it to, encrypted end to end. It's never stored on our servers, and we can't read it — even on the rare connection that has to route through a relay, it stays scrambled the whole way.

Can you see my file?

No. Everything is encrypted end to end — only the sending and receiving machines hold the keys. We never have a readable copy of your file, and none of it is kept once it's delivered.

What's this prepaid balance about?

You load credit onto your account up front, then spend it down as you send. It keeps each transfer instant — no card round-trip in the middle of your work.

Is the credit refundable?

No. The credit is prepaid and non-refundable, with no cash value — think arcade tokens. You spend it on transfers; you don't cash it back out. It may expire, so load what you expect to use.

If a transfer fails, am I charged?

No. The charge only fires on a confirmed, verified delivery. No delivery, no receipt, no charge — your balance isn't touched.

How big a file can I send?

No ceiling from us. The only real limits are your connection and the disk space on each end.

What do I install, and what does it run on?

A small desktop app on each end. It runs on Windows 10 and 11, current macOS, and Linux (Mint). Both the sender and the receiver use it.

What happens if I switch computers or lose my machine?

Your balance lives on your account, not on the computer. Your account is anchored to your card, with your email and phone as backups. Reinstall, switch machines, or replace a dead laptop — your credit is right where you left it, because it was never on the box.

CONTACT

Get in touch

Real people, plain answers. Pick the right address and we'll get back to you.

GENERAL & SUPPORT
[email protected]
Questions about the app, your account, billing, or anything else.
REPORT ABUSE / ILLEGAL CONTENT
[email protected]
Report illegal or harmful use. We act on reports we receive.